Support

We provide technical support remotely or on-site, and we use whichever method is most appropriate to minimise disruption to your business.

Below are examples of the support packages that we can offer. We are happy to put together bespoke packages to fit the needs of your business.

Basic

Ideal for very small businesses, where system availability isn't critical every day. £299 per month.

- Peace of mind

- Simple Network Monitoring

- 48 hour response

Standard

For businesses who depend on their IT daily. £850 per month.

- Full 24/7 Network Monitoring

- 24 hour response,

- ½ day dedicated engineer time each month for maintenance (on-site when necessary)

Premium

For businesses who depend critically on their IT to always be available. £1650 per month.

- Full 24/7 Network Monitoring

- 4 hour response

- 1 day dedicated engineer time each month for maintenance (on-site when necessary)